Blog - Page 11 of 14

UX Word of the Day: Information Hierarchy

Unless they’re teenagers, people actually like being told what to do—or at minimum, where to begin. It creates confidence. It makes them comfortable.

Here’s one simple UX concept that will immediately boost your audience’s confidence and help them feel good about your website or brand experience.

UX Word of the Day [Index]

Bookmark this page.

As I add and define more UX ‘words of the day,’ I will include them here.

Unable to find a comprehensive list of UX design terms (and for entirely selfish reasons), I am creating my own online dictionary. There is so much UX jargon, I can’t keep it all in my head anymore.

15 Ways to Improve the UX of Your Podcast

No one was more surprised than me to find out that podcasting is a… thing.

Didn’t podcasting die out back in the mid-2000s? Whenever I conducted user interviews back then, NO ONE ever listened to podcasts.

But then in 2014, I added the “do you listen to podcasts?” question back to my discussion guide template. And to my surprise, I’ve since interviewed lots of people who regularly listen to podcasts. Not only that, but most people I know in real-life listen, too.

UX Word of the Day: User Goal

Is there a technical term for that? Why yes, yes there is.

UX has an enormous amount of jargon—so much so, that I have yet to find a comprehensive list.

So today, I’m starting my own list of UX design concepts in this new blog series called, “UX Word of the Day.”

How I Find Work as a Freelance UX

The 2 questions I’m most frequently asked as a freelance UX professional are: “How do you get clients?” and “How do you sell UX to clients?”

How I Remote Mobile Usability Test

Until a better mousetrap is invented, my preferred method for conducting a remote mobile usability study is using Zoom and the “laptop hug” method.

Almost everyone has a laptop these days (it seems like it anyway) — which handily includes a built-in webcam.

What I’m Working On [February 2016]

Here is a quick peek at everything on my plate right now.

June UX Is Five Years Old

This post is dedicated to my dad, entrepreneur and business owner for the past 40 years. And now, newly retired. In those 40 years, I heard the harrowing stories during the “lean years” and witnessed first-hand the struggles, sacrifices, and heartache of being self-employed. And yet, I did it anyway—with eyes wide open and the willingness to do whatever it takes. Entrepreneurship is wholly part of who I am, and am forever grateful. Congrats on your retirement, Dad!

The 5-Minute Website Strategy Blueprint

If you’ve traditionally mapped out your website strategy in an Excel spreadsheet, PowerPoint deck, or oops, you haven’t ever formally done that before – then I’ve got a blueprint template to share with you that I think will intrigue you.

28 User Research Methods

How well do you know your customers?

Do you know why customers ultimately chose you and not your competitor?

Do you understand their purchase process?

What problems keep them awake at night?

Their work-around solutions and current frustrations?