28 UX Research Deliverables

If you haven’t guessed by now, I love making lists.

And as a futurist, I’m always looking for new ways to grow as a researcher and strategist—whether it’s new research methods or techniques, reasons to invest in UX, or ways to communicate my research findings.

Are you looking for ways to deliver research insights more effectively to stakeholders or the design team? Do you find report writing to be too slow or too redundant? Or do you need a deliverable that the entire design team can collaborate on together?

Here are 28 UX research deliverables to consider:

  • Affinity Map
  • Competitive Analysis
  • Concept Map
  • Concept or Sketch
  • Content Map
  • Context Map
  • Customer Journey Map
  • Design Tenets
  • Ecosystem Map
  • Empathy Map
  • Experience Map
  • Hypothesis Map
  • Mind Map
  • People Stories
  • Podcast
  • Prototype
  • Research Wall
  • Service Blueprint
  • Site Map
  • Story Map & User Stories
  • Storyboard
  • System Map
  • Task Analysis Grid
  • Use Cases
  • User Flow
  • User Personas
  • User Scenarios
  • Wireframe

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Author: Kristine Remer

June UX is led by Kristine Remer, a CX / UX research and strategy consultant in Minneapolis. She helps companies drive significant business outcomes by finding and solving customer problems. When she's not creating customer journey maps and user personas, Kristine is either kayaking or watching her kids play soccer.