Category: CX / UX Research
Cutting Out User Research Costs You Money
User research (that is, talking one-on-one with your target audience) ensures that your website requirements are aligned with your customers’ needs. In the long-run, user research saves time, reduces revisions and second-guessing, uncovers lost revenue opportunities and identifies wasted resources. It’s easy to fall into the trap of doing things because your competitors do them. … Continue reading “Cutting Out User Research Costs You Money”