I typically work with organizations that want my help solving customer pain points in order to drive business growth. For example, I will articulate a clear picture of their customers’ primary needs and concerns based on research, and then design an experience that delivers high value to both parties.
I can work on-site as an embedded member of your team or as an on-call consultant.
I have nearly 20 years of experience in user experience strategy, research, design, writing, online marketing, and analytics.
Prior to launching June UX in 2011, I worked client-side for many years at Best Buy, The Home Depot, and Lifetouch — and for a few years at an agency called Atomic.
I have an MBA from Webster University, and a bachelor’s in journalism and art from St. Olaf College.
Current and past clients include: 3M, Capella University, Carmex, Ceridian, Deluxe, General Mills, Iron Mountain, Jostens, Land O’Lakes, Mayo Clinic, Metro Transit, Minnesota Life, National Pork Board, Nationwide Learning, Star Tribune, Thomson Reuters, UnitedHealth Group, University of Minnesota, Vomela, the Wall Street Journal, and Wipfli.
I’ve also partnered with numerous web agencies and research firms.
View my résumé on LinkedIn.
- Consumer Goods
- Fashion / Soft Goods
- Financial Services
- Food / Nutrition
- Health Care
- Higher Education
- Home Goods
- Medical Devices
WHAT MY CLIENTS SAY
“Kristine joined our team as a consultant when we began work on a total site revamp. She has been a foundational person and an essential member of our team ever since. I trust both her instincts and her expertise completely, and as a business owner, I so appreciate that she is both incredibly thorough, yet somehow incredibly fast and certainly one of the most productive people I know.” — Kara P., Capella University
“Kristine gets it. She was able to dive right into our project and sift through complex data to provide practical IA solutions. She was extremely professional, required minimal direction, met all of our timelines, provided clear documentation, and was a breeze to work with.” — Karla O., Thomson Reuters
“In my experience, Kristine is one of the premier usability experts in the Midwest. Her work is impeccably thorough, highly professional and yields clear, actionable insights that I have seen drive significant business performance.” — Chad Z., Nationwide Learning
“Kristine is a tremendous source of knowledge in the area of SEO and website architecture… her notable contributions to the design of our website began paying dividends through increased traffic and page views almost immediately. Kris is a pleasure to work with, her follow-up and follow through impeccable; I look forward to working with Kristine in the future.” — David P., Vomela
“I have had an opportunity to work with Kristine on several occasions and have appreciated her deep knowledge and sensitivity to client needs. I can highly recommend her.” — Rike H., Wipfli
I SOLVE CUSTOMER EXPERIENCE + USABILITY PROBLEMS
Where do you want to take your company next? I can help you get there. Contact me.