{"id":8243,"date":"2023-06-12T07:00:00","date_gmt":"2023-06-12T12:00:00","guid":{"rendered":"https:\/\/juneux.com\/blog\/?p=8243"},"modified":"2023-05-16T23:35:54","modified_gmt":"2023-05-17T04:35:54","slug":"qualitative-coding","status":"publish","type":"post","link":"https:\/\/juneux.com\/blog\/2023\/06\/qualitative-coding\/","title":{"rendered":"UX Word of the Day: Qualitative Coding"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">If you\u2019re unfamiliar with the term \u201cqualitative coding\u201d\u2014don\u2019t be intimidated. It has absolutely nothing to do with computer programming, and instead is the art of translating complex human experiences into meaningful, actionable ideas.<\/p>\n\n\n\n<p>You may not realize it, but you\u2019re a natural-born qualitative coder!&nbsp;<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>From an early age, our human brains are wired to recognize and process patterns. This is because detecting patterns has been <strong>essential to our survival<\/strong>. Our ancestors relied on their ability to identify patterns in their environment in order to find food, avoid danger, and navigate their surroundings. Today, we can use this skill to generate insights and draw conclusions from research.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#cc009214\"><strong>What\u2019s qualitative coding?<\/strong> Qualitative coding is an analysis method used in qualitative research to identify and categorize themes in the data. There are many QDA tools (qualitative data analysis) \u2014 paid and free&nbsp;\u2014 that can help researchers make sense of a large quantity of interview transcripts and\/or research notes.<\/p>\n\n\n\n<p>I\u2019ve used Taguette and Dedoose for some projects, but find that I most prefer my tried and true QDA tool: Excel spreadsheets.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1506\" height=\"726\" src=\"https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/qualitative-coding-spreadsheet.png\" alt=\"simple illustration of a spreadsheet used for qualitative coding\" class=\"wp-image-8244\" srcset=\"https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/qualitative-coding-spreadsheet.png 1506w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/qualitative-coding-spreadsheet-150x72.png 150w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/qualitative-coding-spreadsheet-768x370.png 768w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/qualitative-coding-spreadsheet-1200x578.png 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">4 Steps to Effective Qualitative Coding<\/h2>\n\n\n\n<p>Here is my step-by-step process for qualitative coding:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Read and re-read the data.&nbsp;<\/h3>\n\n\n\n<p>Once you have collected the data, read and re-read it several times to get a sense of what it is saying. This step is crucial to identifying patterns and themes in the data.<\/p>\n\n\n\n<p>It may be tempting to start coding right away without fully understanding the context of the data. However, it is important to thoroughly read and understand the data before starting to code. At first, EVERYTHING will feel important\u2014but after you\u2019ve read the data a couple times, you\u2019ll begin to form opinions on which information is insightful and meaningful, and which is merely interesting.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Begin coding.&nbsp;<\/h3>\n\n\n\n<p>Once you have a general sense of the data, you can begin coding it. It\u2019s not necessary to generate a list of codes beforehand. Instead, I assign one or more labels (or &#8220;codes&#8221;) to each piece of data as I go. You can use shortcodes, categories, or color-coding to help keep track of your codes. My codes are usually 2 to 5 words in length.<\/p>\n\n\n\n<p>As you begin to code, you\u2019ll notice patterns emerging. As you read and assign new codes, go back and re-label your existing codes. Often times, my codes will start out too broad or too narrow, so I keep refining them as I go.<\/p>\n\n\n\n<p>How many codes should you have? If you can reasonably manage and keep track of them in your head, then you probably haven\u2019t identified enough nuances in your data. If you have too few codes to work with, it will be very difficult to make meaningful connections later.<\/p>\n\n\n\n<p>As an example, I gathered 4,000 written diary entries and coded them into 11 primary codes and 175 secondary codes. The primary codes helped me compartmentalize that much data, and the secondary codes helped me find meaning within each bigger bucket of topics.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Review codes.&nbsp;<\/h3>\n\n\n\n<p>After you have coded all the data, next, review just your codes. Are the labels all uniform (e.g., all present tense verbs, all concepts)? Is there enough data attached to each code to justify its existence? Are there any codes with too much volume that need to be sub-divided? Are the codes unique and self-evident?&nbsp;<\/p>\n\n\n\n<p>If I\u2019m collaboratively coding, I\u2019ll physically sit next to my coding partners (or work off-camera on Zoom) and ask for their input if I get stuck or want to confer on the coding system we&#8217;re using.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/Mindmap-Illustration.png\" alt=\"illustrative example of a simple mind map\" class=\"wp-image-8245\" srcset=\"https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/Mindmap-Illustration.png 1920w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/Mindmap-Illustration-150x84.png 150w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/Mindmap-Illustration-768x432.png 768w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/Mindmap-Illustration-1536x864.png 1536w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2023\/03\/Mindmap-Illustration-1200x675.png 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">4. Synthesize the coded data.&nbsp;<\/h3>\n\n\n\n<p>At last, you can begin to synthesize! Now that you\u2019ve broken down the information into digestible ideas, next look for patterns and themes that emerge from the codes, and make note of any interesting or unexpected findings. What meaningful conclusions can be drawn? Are there any unexpected relationships between the themes? What are the implications? Why should anyone care or pay attention?<\/p>\n\n\n\n<p>To help me organize my thoughts, I take notes or create a sticky note for each idea. From there, I\u2019ll arrange the sticky notes into clusters, build them into a mindmap, or put them in a sequence of events.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Recent Posts<\/h2>\n\n\n<ul class=\"wp-block-latest-posts__list wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2023\/06\/qualitative-coding\/\">UX Word of the Day: Qualitative Coding<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2023\/06\/discovering-hidden-insights-with-kano-analysis-a-case-study\/\">Discovering Hidden Insights with Kano Analysis: A Case Study<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2023\/05\/esat-csat-a-survey-alignment-love-story\/\">ESAT &#038; CSAT: A Survey Alignment Love Story<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2023\/05\/ux-research-toolbox-anatomy-of-a-compelling-narrative-for-your-ux-research-reports\/\">UX Research Toolbox: Anatomy of a Compelling Narrative for Your UX Research Reports<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2023\/05\/data-overload-how-to-manage-the-flow-of-cx-insights-effectively\/\">Data Overload? How to Manage the Flow of CX Insights Effectively<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>If you\u2019re unfamiliar with the term \u201cqualitative coding\u201d\u2014don\u2019t be intimidated. It has absolutely nothing to do with computer programming, and instead is the art of translating complex human experiences into meaningful, actionable ideas. You may not realize it, but you\u2019re a natural-born qualitative coder!&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":8330,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[111],"tags":[],"class_list":["post-8243","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ux-word-of-the-day"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>UX Word of the Day: Qualitative Coding - June UX<\/title>\n<meta name=\"description\" content=\"Qualitative coding is a powerful tool for making sense of complex data, but it can be daunting to those who are unfamiliar with the process. 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