{"id":5230,"date":"2018-08-20T07:00:23","date_gmt":"2018-08-20T12:00:23","guid":{"rendered":"http:\/\/juneux.com\/blog\/?p=5230"},"modified":"2019-11-10T20:08:06","modified_gmt":"2019-11-11T02:08:06","slug":"resource-list-ux-business-tools","status":"publish","type":"post","link":"https:\/\/juneux.com\/blog\/2018\/08\/resource-list-ux-business-tools\/","title":{"rendered":"Inside My Toolkit: UX Research Apps & Tools"},"content":{"rendered":"\n

Here are the apps and digital tools that I most frequently use to communicate, conduct, and analyze UX research.<\/p>\n\n\n\n\n\n\n

Qualtrics<\/h3>\n

For online surveys and screening, I prefer to use Qualtrics for its powerful branching capabilities and analysis capabilities.\u00a0I’ve also used SurveyMonkey, SurveyGizmo, and Google Forms.<\/p>\n

Microsoft Suite<\/h3>\n

I use Word mostly for creating research plans and discussion guides. <\/span><\/p>\n

Excel is used for managing research participants, tracking gratuity payments, research analysis, taking or organizing research notes, calculating project costs, and auditing content. <\/span><\/p>\n

\u00a0I use PowerPoint to create research reports. <\/span><\/p>\n

Google Drive<\/h3>\n

Includes: Google Docs, Google Sheets, and Google Slides. It\u2019s hard to remember life before Google Drive. I use Google Drive for collaborating on blog posts, diary studies, documenting usability issues in real time with clients, and keeping track of ideas. <\/span><\/p>\n

Axure<\/h3>\n

Used for diagramming user flows, process flows, use cases, and clickable prototypes.\u00a0<\/span><\/p>\n

Sketch<\/h3>\n

Used for diagramming customer journey maps and other UX deliverables.<\/span><\/p>\n

Skype<\/h3>\n

I primarily use Skype for remote mobile usability tests\u00a0\u2014 using the laptop hug method.\u00a0<\/span><\/p>\n

Zoom<\/h3>\n

I use Zoom for remote studies such as usability testing and contextual inquiries. Previously, I used Join.Me until they canceled their monthly subscription option. I’ve also used Adobe Connect, WebEx, and GoToMeeting.<\/span><\/p>\n

Calendly<\/h3>\n

\u00a0The jigsaw puzzle of scheduling 30 research participants across multiple time zones is now a piece of cake: Participants schedule themselves. <\/span><\/p>\n

SnagIt<\/h3>\n

I\u2019m pretty sure I use SnagIt almost every day to screen grab something for a presentation. With SnagIt, I’m able to easily screen capture long scrolling pages. I also use it to record video walk-throughs.<\/span><\/p>\n

Miro<\/h3>\n

Miro and Mural are both excellent remote collaboration tools.\u00a0<\/p>\n

MindMeister<\/h3>\n

My favorite way to use this mindmapping tool is to collect and organize insights from a research study. It\u2019s so much easier to see patterns here than in Excel or on a wall of 1,000 Post-Its (that keep falling off).<\/span><\/p>\n

OptimalWorkshop<\/h3>\n

I use Treejack for tree testing and OptimalSort for open or closed card sorts.<\/p>\n

Respondent.io<\/h3>\n

For B2B qualitative research studies, Respondent uses verified LinkedIn accounts to allow me to target specific professions or job titles. They have an incredible interface to manage participants.<\/p>\n

Mental Notes<\/h3>\n

I was one of the lucky ones to snag a deck of “Mental Notes.” The deck includes 50 cognitive psychology tactics to persuade users to take actions \u2014 such as social proof, curiosity, and complete the set.<\/p>\n

IDEO Method Cards<\/h3>\n

This deck of cards includes activities for internal stakeholders to collaborate and look at problems from a different perspective.<\/p>\n

Staples<\/h3>\n

At Staples, you can print giant posters (called engineering prints) for just $4. FedEx also prints giant posters, but for considerably more money.<\/p>\n\n\n

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