An evolving list of my favorite books, videos, and podcasts that I have found helpful in my career:<\/p>\n\n\n\n\n\n\n
A little book of small ways to build momentum. One of my favorites: Don\u2019t break the chain. Buy a giant calendar, then set out to complete the same challenge every day. Cross off each day you complete the activity, and soon there\u2019s no going back… otherwise you will break the chain.<\/span><\/p>\n This book has some really nice, illustrative frameworks for how to get better at storytelling. <\/span><\/p>\n I stumbled on this book by accident when I was researching the art of collaboration. Wow. It\u2019s not about collaboration, but I\u2019ve been recommending it to everyone since. Read it.<\/span><\/p>\n Name any great artist, writer, inventor, or scientist, and you will discover that they <\/span>were not<\/span><\/i> a lone\u00a0genius. Some of the most famous people from history would have remained unknown if it had not been for collaborating with others on their break-through projects.<\/span><\/p>\n The ideas in this book are so common sense and yet so brilliant.<\/span><\/p>\n I recommend this book to anyone who is about to buy an enterprise-level content management system or who thinks a web CMS is the <\/span>only<\/span><\/i> type of CMS.<\/span><\/p>\n If you like both user research AND numbers, this book is for you. Or, if you’re teaching a UX measurement class, this makes a perfect textbook.<\/span><\/p>\n Also read “Good to Great.”<\/p>\n This is one of my favorite books about big data because it was one of the few I could understand\u2014Ha. Their gold nugget, jackpot, and acorn metaphors makes this book worth reading.<\/span><\/p>\n All of Gladwell’s books are lined up on my bookcase. I love this one because it perfectly illustrates how to turn data into captivating stories.<\/p>\n Every best practice for every content format.<\/p>\n Psychology concepts written by a UX designer.<\/p>\n This is a book you need to own, not borrow \u2014 as there is a one-time use code inside you can use to discover your<\/em> strengths. Also, purchase this version, not “StrengthsFinder 2.0.” This one is much better.<\/p>\n One of the intimidating parts about writing a blog is the fear of not being original. But then William reminded me: \u201c<\/span>It was my book about baseball and my book about jazz. Other writers would write their book.\u201d\u00a0<\/span><\/p>\n UX isn\u2019t just what we can see. It\u2019s what we cannot see and all the spaces in-between. Watch Julian\u2019s TedTalk if you need more convincing. You won’t walk into any public space without taking note of\u00a0the\u00a0sounds again.<\/span><\/p>\n I believe this was the very first TedTalk I ever watched. Still one of the best.<\/p>\n If you think bounce rates and website visits are dumb KPIs, you will really like this video. Jared explains why you are 100% right.<\/p>\n This podcast is all about experiences that include and go beyond digital. How an experience feels, sounds, and looks \u2014 whether on a computer screen (digital) or boarding process onto a plane (real-life) \u2014 is all UX. Er, CX.<\/span><\/p>\n I avoided this podcast for a very long time because the name of it was so ridiculous. I finally relented, and OMG. So much practical, how to information about Facebook marketing, email list building, running webinars, and more.<\/span><\/p>\n This is an incredible example of exceptional storytelling. Steal this format for your podcast.<\/span><\/p>\n\n\n\u201cShow & Tell\u201d by Dan Roam<\/h3>\n
\u201cGive & Take\u201d by Adam Grant<\/h3>\n
\u201cGroup Genius: The Power of Collaboration\u201d by Keith Sawyer<\/h3>\n
\u201cGreat Leads: The Six Easiest Ways to Start Any Sales Message\u201d by Michael Masterson & John Forde<\/h3>\n
\u201cManaging Enterprise Content\u201d by Ann Rockley & Charles Cooper<\/h3>\n
\u201cMeasuring the User Experience\u201d by Thomas Tullis & William Albert<\/h3>\n
\u201cBuilt to Last: Successful Habits of Visionary Companies\u201d by Jim Collins & Jerry I. Porras<\/h3>\n
\u201cSexy Little Numbers: How to Grow Your Business Using Data You Already Have\u201d by Dimitri Maex\u00a0&\u00a0Paul B. Brown<\/h3>\n
\u201cThe Tipping Point\u201d by Malcom Gladwell<\/h3>\n
\u201cContent Rules\u201d by Ann Handley & CC Chapman<\/h3>\n
\u201c1oo Things Every Designer Needs to Know About People\u201d by Susan M. Weinschenk<\/h3>\n
\u201cNow, Discover Your Strengths\u201d by Marcus Buckingham & Donald Clifton<\/h3>\n
\u201cOn Writing Well\u201d by William Zinsser<\/h3>\n
VIDEOS<\/h2>\n
\u201cThe 4 Ways Sound Affects Us\u201d TedTalk by Julian Treasure<\/h3>\n
\u201cChoice, Happiness, and Spaghetti Sauce\u201d by Malcom Gladwell<\/h3>\n
\u201cIs Design Metrically Opposed?\u201d by Jared Spool<\/h3>\n
PODCASTS<\/h2>\n
\u201cI ♥ CX\u201d – Forrester Research<\/h3>\n
\u201cOnline Marketing Made Easy\u201d – Amy Porterfield<\/h3>\n
\u201c99% Invisible\u201d – Roman Mars<\/h3>\n
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