{"id":4660,"date":"2017-09-09T16:15:11","date_gmt":"2017-09-09T21:15:11","guid":{"rendered":"http:\/\/juneux.com\/blog\/?p=4660"},"modified":"2020-10-31T16:04:51","modified_gmt":"2020-10-31T21:04:51","slug":"what-separates-mid-level-ux-designers-from-senior-ux-designers","status":"publish","type":"post","link":"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/","title":{"rendered":"What Separates Mid-Level UX Designers from Senior UX Designers?"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">What are the key differences between a junior, mid-level, and senior UX designer?<\/p>\n\n\n\n<p>I think most people agree that years of experience has little correlation with level of talent. Paired with the right mentor, grit, and tenacity, I can easily imagine a junior designer quickly becoming a star performer.<\/p>\n\n\n\n<!--more-->\n\n\n<p>In examining this question, I\u2019m less interested in hard UX skills (at least for now), such as the ability to conduct a usability study, create actionable personas, or design truly mobile-first experiences \u2014 and instead am focused on soft UX skills.<\/p>\n<h2><strong>UX design career stages<\/strong><\/h2>\n<p>I\u2019ve been fortunate to work alongside a wide range of UX designers \u2014 from mentoring those just starting out to learning from rock stars. Below are the soft skills and points of view I have observed at each stage, but would love to get your input. Tweet me <a href=\"https:\/\/twitter.com\/kristineremer\">@KristineRemer<\/a>.<\/p>\n<p>To work at any level of UX design requires critical thinking skills, the ability to see patterns or interpret data to make sound decisions, curiosity, <a href=\"https:\/\/juneux.com\/blog\/2020\/04\/thinking-feeling-and-doing-empathy-in-everyday-practice\/\">empathy<\/a>, the ability to work well with others and follow an established process, and open-mindedness.<\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<h3><strong>Junior UX Designer<\/strong><\/h3>\n<p><em>Learning<\/em><\/p>\n<p>\u201cI make websites based on UX best practices.\u201d<\/p>\n<\/td>\n<td>\n<ul>\n<li>Designs based on UX best practices, competitive findings<\/li>\n<li>Focused on page-level experiences or specific interactions<\/li>\n<li>Takes direction from others<\/li>\n<li>Low confidence or little experience presenting ideas<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h3><strong>Mid-Level UX Designer<\/strong><\/h3>\n<p><em>Practicing<\/em><\/p>\n<p>\u201cI make user experiences simple and easy to use.\u201d<\/p>\n<\/td>\n<td>\n<ul>\n<li>Designs based on user research<\/li>\n<li>Focused on specific user experiences + journeys<\/li>\n<li>Gives direction to others<\/li>\n<li>Moderately confident + articulate when presenting ideas<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h3><strong>Senior UX Designer<\/strong><\/h3>\n<p><em>Leading<\/em><\/p>\n<p>\u201cI create transformative customer experiences.\u201d<\/p>\n<\/td>\n<td>\n<ul>\n<li>Designs based on user insights<\/li>\n<li>Focused on end-to-end user experience<\/li>\n<li>Thought leader<\/li>\n<li>Highly confident + articulate when presenting ideas<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>*Each row isn\u2019t exclusive, of course (i.e., senior UX designers still embrace UX best practices).<\/p>\n<h2><strong>How do mid-level designers make the leap to senior-level, or can they? <\/strong><\/h2>\n<p>Another question I\u2019ve been thinking about is: what are the specific competencies of the UX designer who creates merely \u201cusable\u201d experiences vs. the one who creates \u201cdelightful\u201d experiences? And how do they make that transition?<\/p>\n<p>In the <a href=\"https:\/\/www.youtube.com\/watch?v=ewpz2gR_oJQ&amp;t=1657s\">Kano Model<\/a>, there\u2019s a wide separation between delivering basic expectations vs. excitement generators. In his presentation, Jared Spool hypothesizes there are 2 different UX skillsets needed to do this:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4683\" src=\"http:\/\/juneux.com\/blog\/wp-content\/uploads\/2017\/09\/ux_skills-2.jpg\" alt=\"UX Skills\" width=\"464\" height=\"510\" srcset=\"https:\/\/juneux.com\/blog\/wp-content\/uploads\/2017\/09\/ux_skills-2.jpg 464w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2017\/09\/ux_skills-2-273x300.jpg 273w\" sizes=\"auto, (max-width: 464px) 85vw, 464px\" \/><\/p>\n<p>Jared uses the analogy of a hotel shower to describe a \u201csatisfactory\u201d experience: ensuring all hotel guests have enough hot water at all times.<\/p>\n<p>To continue using his same analogy\u2026 A \u201cdelightful\u201d experience might be a shower that is programmed to a hotel guest\u2019s exact preferred temperature within seconds of turning on the shower.<\/p>\n<p>Here\u2019s my hypothesis, and <a href=\"https:\/\/twitter.com\/kristineremer\">am interested to hear<\/a> whether you agree&#8230;<\/p>\n<p>Junior and mid-level UX designers stop solving the water temperature problem when all guests consistently have hot water. They see \u201cno hot water\u201d appear over and over in <a href=\"http:\/\/juneux.com\/blog\/2015\/03\/28-ways-to-know-your-customers\/\">CSAT surveys<\/a>, and then solve <em>that<\/em> problem (e.g., add more water heaters, redesign the plumbing). Mid-level designers will have more experience to solve the problem more elegantly or more easily than a freshman designer (e.g., switch to &#8220;smart&#8221; water heaters that predict hot water needs).<\/p>\n<p>Senior designers observe the same frustration in CSAT surveys, but ALSO go back in time to when the frustration occurred. Advanced UX designers look for subtle (or not so subtle) emotions or behaviors users may not even be aware of themselves, such as nudging the shower handle back and forth until they find the optimal temperature (e.g, personalized water temperature). These designers make the leap from designing \u201csatisfactory\u201d hot water to \u201cdelightful\u201d hot water.<\/p>\n<h2><strong>In Conclusion<\/strong><\/h2>\n<p>Not all problems need senior-level UX.<\/p>\n<p>However&#8230; if a company assigns a junior or mid-level designer to a problem, they may miss out on the opportunity to transform a satisfactory experience (sustained revenue) into a delightful one (incremental revenue).<\/p>\n\n\n<h2 class=\"wp-block-heading\">Related Articles<\/h2>\n\n\n<ul class=\"wp-block-latest-posts__list wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2020\/02\/experience-is-experience-is-experience\/\">Experience Is Experience Is Experience<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2020\/01\/what-are-the-different-ux-career-options\/\">What Are the Different UX Career Options?<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2020\/01\/how-to-get-real-world-ux-experience-without-going-back-to-school\/\">How to Get Real-World UX Experience without Going Back to School<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2019\/12\/the-giant-list-of-edge-cases\/\">Designing for Inclusion &#038; Accessibility: The Giant List of Use Cases<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2019\/04\/how-product-management-ux-work-together\/\">How Product Management &#038; UX Work Together<\/a><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-bright-blue-background-color no-border-radius\" href=\"http:\/\/juneux.com\/blog\/contact\/\">Contact June UX<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>What are the key differences between a junior, mid-level, and senior UX designer? I think most people agree that years of experience has little correlation with level of talent. Paired with the right mentor, grit, and tenacity, I can easily imagine a junior designer quickly becoming a star performer.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[35],"tags":[],"class_list":["post-4660","post","type-post","status-publish","format-standard","hentry","category-user-experience-design"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Separates Mid-Level UX Designers from Senior UX Designers? - June UX<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Separates Mid-Level UX Designers from Senior UX Designers? - June UX\" \/>\n<meta property=\"og:description\" content=\"What are the key differences between a junior, mid-level, and senior UX designer? I think most people agree that years of experience has little correlation with level of talent. Paired with the right mentor, grit, and tenacity, I can easily imagine a junior designer quickly becoming a star performer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/\" \/>\n<meta property=\"og:site_name\" content=\"June UX\" \/>\n<meta property=\"article:published_time\" content=\"2017-09-09T21:15:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-31T21:04:51+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/juneux.com\/blog\/wp-content\/uploads\/2017\/09\/ux_skills-2.jpg\" \/>\n<meta name=\"author\" content=\"Kristine Remer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@kristineremer\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kristine Remer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/\",\"url\":\"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/\",\"name\":\"What Separates Mid-Level UX Designers from Senior UX Designers? - June UX\",\"isPartOf\":{\"@id\":\"https:\/\/juneux.com\/blog\/#website\"},\"datePublished\":\"2017-09-09T21:15:11+00:00\",\"dateModified\":\"2020-10-31T21:04:51+00:00\",\"author\":{\"@id\":\"https:\/\/juneux.com\/blog\/#\/schema\/person\/9239f257eb7b6082954622f7bb7a13bb\"},\"breadcrumb\":{\"@id\":\"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/juneux.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What Separates Mid-Level UX Designers from Senior UX Designers?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/juneux.com\/blog\/#website\",\"url\":\"https:\/\/juneux.com\/blog\/\",\"name\":\"June UX\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/juneux.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/juneux.com\/blog\/#\/schema\/person\/9239f257eb7b6082954622f7bb7a13bb\",\"name\":\"Kristine Remer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/juneux.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/04287e5398aef336c1ac28a3811a49c9a8ab86020c33349ef1f186ade6efc3c7?s=96&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/04287e5398aef336c1ac28a3811a49c9a8ab86020c33349ef1f186ade6efc3c7?s=96&r=g\",\"caption\":\"Kristine Remer\"},\"description\":\"Kristine Remer is a CX insights leader, UX researcher, and strategist in Minneapolis. She helps organizations drive significant business outcomes by finding and solving customer problems. She never misses the Minnesota State Fair and loves dark chocolate mochas, kayaking, escape rooms, and planning elaborate treasure hunts for her children.\",\"sameAs\":[\"linkedin.com\/in\/kristineremer\",\"https:\/\/twitter.com\/kristineremer\"],\"url\":\"https:\/\/juneux.com\/blog\/author\/klremer\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What Separates Mid-Level UX Designers from Senior UX Designers? - June UX","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/","og_locale":"en_US","og_type":"article","og_title":"What Separates Mid-Level UX Designers from Senior UX Designers? - June UX","og_description":"What are the key differences between a junior, mid-level, and senior UX designer? I think most people agree that years of experience has little correlation with level of talent. Paired with the right mentor, grit, and tenacity, I can easily imagine a junior designer quickly becoming a star performer.","og_url":"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/","og_site_name":"June UX","article_published_time":"2017-09-09T21:15:11+00:00","article_modified_time":"2020-10-31T21:04:51+00:00","og_image":[{"url":"http:\/\/juneux.com\/blog\/wp-content\/uploads\/2017\/09\/ux_skills-2.jpg"}],"author":"Kristine Remer","twitter_card":"summary_large_image","twitter_creator":"@kristineremer","twitter_misc":{"Written by":"Kristine Remer","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/","url":"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/","name":"What Separates Mid-Level UX Designers from Senior UX Designers? - June UX","isPartOf":{"@id":"https:\/\/juneux.com\/blog\/#website"},"datePublished":"2017-09-09T21:15:11+00:00","dateModified":"2020-10-31T21:04:51+00:00","author":{"@id":"https:\/\/juneux.com\/blog\/#\/schema\/person\/9239f257eb7b6082954622f7bb7a13bb"},"breadcrumb":{"@id":"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/juneux.com\/blog\/2017\/09\/what-separates-mid-level-ux-designers-from-senior-ux-designers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/juneux.com\/blog\/"},{"@type":"ListItem","position":2,"name":"What Separates Mid-Level UX Designers from Senior UX Designers?"}]},{"@type":"WebSite","@id":"https:\/\/juneux.com\/blog\/#website","url":"https:\/\/juneux.com\/blog\/","name":"June UX","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/juneux.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/juneux.com\/blog\/#\/schema\/person\/9239f257eb7b6082954622f7bb7a13bb","name":"Kristine Remer","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/juneux.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/04287e5398aef336c1ac28a3811a49c9a8ab86020c33349ef1f186ade6efc3c7?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/04287e5398aef336c1ac28a3811a49c9a8ab86020c33349ef1f186ade6efc3c7?s=96&r=g","caption":"Kristine Remer"},"description":"Kristine Remer is a CX insights leader, UX researcher, and strategist in Minneapolis. She helps organizations drive significant business outcomes by finding and solving customer problems. She never misses the Minnesota State Fair and loves dark chocolate mochas, kayaking, escape rooms, and planning elaborate treasure hunts for her children.","sameAs":["linkedin.com\/in\/kristineremer","https:\/\/twitter.com\/kristineremer"],"url":"https:\/\/juneux.com\/blog\/author\/klremer\/"}]}},"_links":{"self":[{"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/posts\/4660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/comments?post=4660"}],"version-history":[{"count":47,"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/posts\/4660\/revisions"}],"predecessor-version":[{"id":7580,"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/posts\/4660\/revisions\/7580"}],"wp:attachment":[{"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/media?parent=4660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/categories?post=4660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/juneux.com\/blog\/wp-json\/wp\/v2\/tags?post=4660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}