Conducting a user research study to identify website objectives, online behaviors, online and offline content format preferences, and content needs in order to inform a new website navigation structure for one of my clients.<\/p>\n
Product Page Redesign<\/strong><\/h3>\nConducting multiple studies with customers, competitors, and client\u00a0stakeholders to inform a product page redesign. I\u2019ll be evaluating wayfinding, layout, and content requirements as well as concept testing proposed solutions.<\/p>\n
I’ve been studying how other mobile sites solve navigation without using a hamburger menu. Here’s a nice one from Google:<\/p>\n
![\"Google](\"http:\/\/juneux.com\/blog\/wp-content\/uploads\/2016\/02\/IMG_1386-3-576x1024.png\")
<\/p>\n
Product Positioning Strategy<\/strong><\/h3>\nConducting a user research study to identify where and how my client\u2019s innovative new product should be positioned on their website as well as what types of content and content formats would be most appealing as a lead magnet.<\/p>\n
Customer Communication Strategy<\/strong><\/h3>\nCreating an executive report to communicate progress to-date, user research findings, competitor findings, and introduce a big\u00a0opportunity for one of my clients.<\/p>\n
Customer Experience Journey Map<\/strong><\/h3>\nConducting a 3-month long diary study and phone interviews with a client’s new customers to understand their experiences, thoughts and feelings, pain points, and unmet meets in order to create a journey map and findings report.<\/p>\n
3-Year Website Roadmap<\/strong><\/h3>\nConducting an all-day workshop with client\u00a0stakeholders to envision a\u00a0longer view strategy for\u00a0the website.<\/p>\n
Home Page Strategy<\/strong><\/h3>\nHelping\u00a0my client define user and business requirements along with a framework that includes a mobile-first approach, personalization, and persuasive design.<\/p>\n
Mobile Research (Ongoing)<\/strong><\/h3>\nI’ve recently been invited to join a\u00a0new task force to help better understand mobile customers’\u00a0behaviors, preferences, and needs as well as uncover\u00a0how (and why) they differ from other devices.<\/p>\n\n\n
Related Articles<\/h2>\n\n\n
<\/p>\nConducting a user research study to identify where and how my client\u2019s innovative new product should be positioned on their website as well as what types of content and content formats would be most appealing as a lead magnet.<\/p>\n
Customer Communication Strategy<\/strong><\/h3>\nCreating an executive report to communicate progress to-date, user research findings, competitor findings, and introduce a big\u00a0opportunity for one of my clients.<\/p>\n
Customer Experience Journey Map<\/strong><\/h3>\nConducting a 3-month long diary study and phone interviews with a client’s new customers to understand their experiences, thoughts and feelings, pain points, and unmet meets in order to create a journey map and findings report.<\/p>\n
3-Year Website Roadmap<\/strong><\/h3>\nConducting an all-day workshop with client\u00a0stakeholders to envision a\u00a0longer view strategy for\u00a0the website.<\/p>\n
Home Page Strategy<\/strong><\/h3>\nHelping\u00a0my client define user and business requirements along with a framework that includes a mobile-first approach, personalization, and persuasive design.<\/p>\n
Mobile Research (Ongoing)<\/strong><\/h3>\nI’ve recently been invited to join a\u00a0new task force to help better understand mobile customers’\u00a0behaviors, preferences, and needs as well as uncover\u00a0how (and why) they differ from other devices.<\/p>\n\n\n
Related Articles<\/h2>\n\n\n
Conducting a 3-month long diary study and phone interviews with a client’s new customers to understand their experiences, thoughts and feelings, pain points, and unmet meets in order to create a journey map and findings report.<\/p>\n
3-Year Website Roadmap<\/strong><\/h3>\nConducting an all-day workshop with client\u00a0stakeholders to envision a\u00a0longer view strategy for\u00a0the website.<\/p>\n
Home Page Strategy<\/strong><\/h3>\nHelping\u00a0my client define user and business requirements along with a framework that includes a mobile-first approach, personalization, and persuasive design.<\/p>\n
Mobile Research (Ongoing)<\/strong><\/h3>\nI’ve recently been invited to join a\u00a0new task force to help better understand mobile customers’\u00a0behaviors, preferences, and needs as well as uncover\u00a0how (and why) they differ from other devices.<\/p>\n\n\n
Related Articles<\/h2>\n\n\n
Helping\u00a0my client define user and business requirements along with a framework that includes a mobile-first approach, personalization, and persuasive design.<\/p>\n