{"id":1743,"date":"2014-08-01T06:00:01","date_gmt":"2014-08-01T11:00:01","guid":{"rendered":"http:\/\/juneux.com\/blog\/?p=1743"},"modified":"2022-03-23T19:26:24","modified_gmt":"2022-03-24T00:26:24","slug":"friday-finds-self-diagnostic-tools","status":"publish","type":"post","link":"https:\/\/juneux.com\/blog\/2014\/08\/friday-finds-self-diagnostic-tools\/","title":{"rendered":"How to Engage Your Users: Self-Diagnostic Tools"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Can you help your customers self-diagnose whether they have a problem or which type of problem they are having?<\/p>\n\n\n\n<p>Both of the following examples are healthcare-related, but an online self-diagnostic tool could be used for almost anything.<\/p>\n\n\n\n<!--more-->\n\n\n<ul>\n<li>Diagnose a customer&#8217;s ability to protect against natural disasters, hackers, viruses, and other security threats.<\/li>\n<li>Test a company&#8217;s compliance with the latest laws or best practices in your industry.<\/li>\n<li>Determine whether a company is using the right tools to manage their specific supply chain needs.<\/li>\n<li>Investigate if a company has fully optimized or maximized its efforts in marketing, email, SEM, or whatever your specialty.<\/li>\n<li>Test a customer&#8217;s knowledge and toolkit for a particular project, system, or process.<\/li>\n<\/ul>\n<h3>Virtuwell Online Medical Exam<\/h3>\n<p><a href=\"https:\/\/www.virtuwell.com\/\"><img decoding=\"async\" class=\"alignnone wp-image-1744\" style=\"border: 1px solid black;\" src=\"http:\/\/juneux.com\/blog\/wp-content\/uploads\/2014\/07\/virtuwell_test.jpg\" alt=\"Virtuwell self-diagnostic tool\" width=\"640\" srcset=\"https:\/\/juneux.com\/blog\/wp-content\/uploads\/2014\/07\/virtuwell_test.jpg 848w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2014\/07\/virtuwell_test-300x187.jpg 300w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><\/p>\n<h3>Starkey Online Hearing Test<\/h3>\n<p><a href=\"http:\/\/www.starkey.com\/online-hearing-test\"><img decoding=\"async\" class=\"alignnone wp-image-1745\" style=\"border: 1px solid black;\" src=\"http:\/\/juneux.com\/blog\/wp-content\/uploads\/2014\/07\/starkey_test.jpg\" alt=\"Starkey Self-Diagnostic Tool\" width=\"640\" srcset=\"https:\/\/juneux.com\/blog\/wp-content\/uploads\/2014\/07\/starkey_test.jpg 940w, https:\/\/juneux.com\/blog\/wp-content\/uploads\/2014\/07\/starkey_test-300x188.jpg 300w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><\/p>\n<h2>Build trust, generate more leads with a self-diagnostic tool<\/h2>\n<p>Consider building an online self-diagnostic tool that will help educate your customers, instill trust, and showcase your expertise. If you can and it&#8217;s appropriate to do so, go a step further and show customers how their results compare to others in their location, industry, or other relevant demographic.<\/p>\n<p>Instead of publishing a paper that just lists symptoms and\u00a0<em>possible solutions<\/em>, create an interactive tool that yields\u00a0<strong>personalized results<\/strong>.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Related Articles<\/h2>\n\n\n<ul class=\"wp-block-latest-posts__list wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2020\/02\/experience-is-experience-is-experience\/\">Experience Is Experience Is Experience<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2020\/01\/what-are-the-different-ux-career-options\/\">What Are the Different UX Career Options?<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2020\/01\/how-to-get-real-world-ux-experience-without-going-back-to-school\/\">How to Get Real-World UX Experience without Going Back to School<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2019\/12\/the-giant-list-of-edge-cases\/\">Designing for Inclusion &#038; Accessibility: The Giant List of Use Cases<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/juneux.com\/blog\/2019\/04\/how-product-management-ux-work-together\/\">How Product Management &#038; UX Work Together<\/a><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-bright-blue-background-color has-background no-border-radius\" href=\"https:\/\/juneux.com\/blog\/contact\/\">contact june ux<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Can you help your customers self-diagnose whether they have a problem or which type of problem they are having? Both of the following examples are healthcare-related, but an online self-diagnostic tool could be used for almost anything.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[35],"tags":[],"class_list":["post-1743","post","type-post","status-publish","format-standard","hentry","category-user-experience-design"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Engage Your Users: Self-Diagnostic Tools - June UX<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/juneux.com\/blog\/2014\/08\/friday-finds-self-diagnostic-tools\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Engage Your Users: Self-Diagnostic Tools - June UX\" \/>\n<meta property=\"og:description\" content=\"Can you help your customers self-diagnose whether they have a problem or which type of problem they are having? Both of the following examples are healthcare-related, but an online self-diagnostic tool could be used for almost anything.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/juneux.com\/blog\/2014\/08\/friday-finds-self-diagnostic-tools\/\" \/>\n<meta property=\"og:site_name\" content=\"June UX\" \/>\n<meta property=\"article:published_time\" content=\"2014-08-01T11:00:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-24T00:26:24+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/juneux.com\/blog\/wp-content\/uploads\/2014\/07\/virtuwell_test.jpg\" \/>\n<meta name=\"author\" content=\"Kristine Remer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@kristineremer\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kristine Remer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/juneux.com\/blog\/2014\/08\/friday-finds-self-diagnostic-tools\/\",\"url\":\"https:\/\/juneux.com\/blog\/2014\/08\/friday-finds-self-diagnostic-tools\/\",\"name\":\"How to Engage Your Users: Self-Diagnostic Tools - June UX\",\"isPartOf\":{\"@id\":\"https:\/\/juneux.com\/blog\/#website\"},\"datePublished\":\"2014-08-01T11:00:01+00:00\",\"dateModified\":\"2022-03-24T00:26:24+00:00\",\"author\":{\"@id\":\"https:\/\/juneux.com\/blog\/#\/schema\/person\/9239f257eb7b6082954622f7bb7a13bb\"},\"breadcrumb\":{\"@id\":\"https:\/\/juneux.com\/blog\/2014\/08\/friday-finds-self-diagnostic-tools\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/juneux.com\/blog\/2014\/08\/friday-finds-self-diagnostic-tools\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/juneux.com\/blog\/2014\/08\/friday-finds-self-diagnostic-tools\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/juneux.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Engage Your Users: Self-Diagnostic Tools\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/juneux.com\/blog\/#website\",\"url\":\"https:\/\/juneux.com\/blog\/\",\"name\":\"June UX\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/juneux.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/juneux.com\/blog\/#\/schema\/person\/9239f257eb7b6082954622f7bb7a13bb\",\"name\":\"Kristine Remer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/juneux.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/04287e5398aef336c1ac28a3811a49c9a8ab86020c33349ef1f186ade6efc3c7?s=96&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/04287e5398aef336c1ac28a3811a49c9a8ab86020c33349ef1f186ade6efc3c7?s=96&r=g\",\"caption\":\"Kristine Remer\"},\"description\":\"Kristine Remer is a CX insights leader, UX researcher, and strategist in Minneapolis. 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