Get the deep insights you need to propel your business.
Innovation Research
Co-Creation Workshops
Concept Testing
Contextual Inquiries
Diary Studies
Ethnography / Field Studies
In-Depth Interviews (IDIs)
Kano Analysis
Speed Dating
Usability Research
Card Sorts
First-Click Testing
Heuristic Analysis
Memory Testing
Top Task Analysis
Tree Testing
Usability Testing
Wizard of Oz / Concierge Testing
ResearchOps
Participant Recruiting
Phone Screening
Participant Scheduling
Participant Management
Qualitative Research Coding
Note-taking
Video Transcription
Video Editing
Design Research Process
I will work with you to choose the right UX research method(s) and approach, and then create a custom research plan that helps your organization better understand the problem at hand.
Measure your customer experience over time & against competitors.
Measure customer effort.
Measure customer satisfaction.
Measure ease of use of a task.
Measure overall user experience.
Measure overall usability.
Measure success rate of a task.
Measure time on task.
Measure whether people are able to complete their tasks.
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Based in Minneapolis, Minnesota & Launched in 2011