June UX provides end-to-end usability testing services for websites, web applications, mobile sites, and mobile apps. If it has a user interface, I can test it.
I can also conduct your next usability study ANYWHERE — in a formal lab, at your office, at your agency’s location, or even virtually.
Past Usability Study Topics
- Account creation
- Animal feed website
- Customized photo products
- Ecommerce checkout
- Ecommerce / shopping websites
- Health care cost calculator
- Medical device website
- Newspaper website
- Non-profit website
- Online appointment scheduling
- Photo book software
- Recipe website
- Stock exchange game
- Transit website
- Tuition calculator
- University website
- Window treatment configurator
With 400+ usability test sessions under my belt (plus half as many observed), I’ve had my fair share of “adventures” both on and off the screen. A usability participant who brought her baby. Technical difficulties. Last-minute script re-writes. A mis-typed URL that was not the competitor’s website. A bat. (Yes, a flying bat!)
I’ve also seen what works. Developing great rapport with participants. Writing a comprehensive discussion guide that allows for the unexpected. Iterating solutions and re-testing as we go. Really awesome desserts for the observation team.
Here is my tried-and-true approach in 5 steps: