UX Research

Make informed business decisions by more deeply 

understanding your customers.

What’s the business or customer problem you need to solve?

I will help your organization uncover customer insights that lead to real business outcomes. 

UX Research Methods

DIARY STUDY

CUSTOMER INTERVIEWS

CARD SORT

ONLINE SURVEY

TOP TASK ANALYSIS

CONTEXTUAL INQUIRY

READABILITY STUDY

CUSTOMER WORKSHOP

FIRST-CLICK TEST

CONCEPT TEST

ETHNOGRAPHY

DESIRABILITY TEST

TONE OF VOICE PAIRS

TREE TEST

Types of UX Research

I will work with you to choose the right UX research method(s) and approach, and then create a custom research plan that helps your organization understand the business or customer problem.

 

  • Qualitative or Quantitative
  • Self-Reported or Observation
  • Attitudinal or Behavioral 

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